As an added convenience, there is free parking available to guests. In addition, guests can enjoy a pool and free breakfast during their visit. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a coffee shop, and newspaper.
#HOME 2 SUITES SMITHFIELD RI TV#
Guest rooms offer a flat screen TV and air conditioning, and Holiday Inn Express and Suites Smithfield - Providence makes getting online easy as free wifi is available. Holiday Inn Express and Suites Smithfield - Providence is an excellent choice for travelers visiting Smithfield, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Both Smithfield and the local universities benefit from this hotel, therefore I hope it can succeed and changes can be made based on this and other recent reviews The hotel is also a host to “transitional housing”. Would not recommend staying at this hotel and hopefully Hilton can assist with improvements. We understand hotels may have issues but how they deal with them and treat guests is so important and this is what really failed in this instance.
I’ve been a Hilton Honors member for 20 years, and NEVER have been treated this poorly let alone at any other hotel I’ve stayed at. The supervisor gave us a new room, however, never apologized or had any empathy for our inconvenience. Returned to front desk and stated “no, it is not fixed and you do have rooms”! Luckily an adult front desk individual was there and overheard the discussion and it was clear the previous statement was a complete LIE. Also checked the Hilton the website and rooms WERE available. Went to the room, and sure enough, putrid smell was still there. Returned next day in the afternoon and went to the front desk to obtain new room, and the young clerk snidely remarked “it is fixed and we’re all sold out - no rooms available”. Night Clerk assured me a room change for the next next night would be no problem. Went down to front desk to request a room change, however due to local graduation ceremonies, the hotel was full. Did for a little while, but we were awoken at 1am with this suffocating, putrid smell even worse. Throughout the day and evening, smell increased, to the point we ran the dishwasher before going to bed in order to try to remove it. Assigned room on the 4th floor, and upon entering noticed a faint putrid smell coming from either the garbage disposal or dishwasher. We were in town for a local university graduation and have stayed at this hotel in the past - and enjoyed it. This recent stay was by far the worst I have experienced for the below reasons. Suffocating putrid smell and rude staff Reviewed By Jim R Sorry this was so long But I wanted To thank the Staff and Hotel on such a GREAT JOB. I wish I had taken pics but did not think about it at the time. They were busy for graduation weekend, They had a hot breakfast eggs, potato's, sausage, waffles, and other misc items. I also spoke with her executive housekeeper and Alex who was there that morning. In the morning I spoke with Ann again and asked to speak with the housekeeper that cleaned my room the day before, (having been in housekeeping myself and a executive housekeeper) I know they don't get enough credit when they do a great job only when they do a bad job! I got to meet the housekeeper Georgia, (or Georgie) and her trainee Dayshawn and tipped them both and thanked them for doing such a wonderful job. Bed was soft and best sleep I had out of all other 5 or more stays I have had in the area looking for the best hotel. Room was amazing, you walked in and could just see and smell the clean.
Staff was amazing, I was checked in by Ann she had a great personality, very friendly and attentive.
Wonderful Stay, Best one yet!!! Reviewed By Craz圜leopatra
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